Paul Shik Lee, Jr.

Director ISM Research & Publications Institute for Supply Management


 

Mr. Lee is responsible for overseeing production of the monthly Report On Business®, executing ISM’s primary and secondary research initiatives, and delivering Inside Supply Management® and other content. Under his leadership, the Report On Business® team is working to extend the reach and coverage of this well respected portfolio of macroeconomic indicators. In collaboration with internal and external clients, the research team scopes, designs, and executes programs to discover and deliver actionable information and intelligence that drives and enhances organizational performance. ISM’s editorial team is constantly developing impactful information to bring value to members via the member magazine, blog posts, newsletters, and other channels.

Mr. Lee has 20 years of experience in commercial and marketing research on both the client and supplier sides of the business. He has provided insight and solutions to challenges facing organizations in the supply management, health plan, hospital, automotive, non-profit, television programming, and building and construction materials industries. His grasp of big picture issues and his skill as a practitioner of qualitative and quantitative methods and analytic techniques positions him as a valuable bridge between executive and technical constituencies.

As a senior manager for J.D. Power and Associates, he supported clients in their efforts to better understand and connect with their key customers and stakeholders. Before joining ISM, Mr. Lee was a senior consultant at TriWest Healthcare Alliance specializing in patient and customer satisfaction solutions. Mr. Lee earned an MBA from The W.P. Carey School of Business at Arizona State University and a BA in Economics from Harvard University.